A LITTLE HELP, RIGHT HERE
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SoldNote support
In the app, open Menu → Help for the guide, introduction video and guided tour. For contact and legal pages, choose Menu → Customer Support.
Do I need a SoldNote account?
No. SoldNote’s journal works without a SoldNote registration or online login. Your optional name, business name and profile photo are stored locally.
How do I back up or move my journal?
Open Menu → Backup & Export and create a full backup. Save it outside SoldNote, somewhere you can find it again. On the destination device, use the restore controls to select and review it. Restoring replaces the journal on that device; it does not merge records. Back up the destination journal first. Your devices do not automatically sync.
What happens if I delete the app?
Deleting SoldNote can remove its local journal and photos. Create and keep a full backup outside the app before deleting it or changing devices. A subscription does not provide automatic journal backup.
How do I restore or manage Pro?
Open Menu → Account & Pro. Use Restore Purchases with the Apple Account used for the purchase. Manage Subscriptions opens Apple’s subscription management. Apple handles billing, renewals and cancellation. SoldNote does not store your payment-card details.
Does recording a refund send money?
No. A refund label records what happened in your sales journal. Handle the actual refund through the original payment method separately. External Stripe payments are not automatically imported or confirmed by SoldNote.
Where can I get Atlas PDF?
Atlas PDF is still in development. Public availability has not been announced. We’ll update our product information when there’s more to share.